All Sales are Final. No Refunds or Exchanges will be given. All merchandise is thoroughly inspected, photographed, steam cleaned, and in good condition before being shipped out. All merchandise unless otherwise noted as new, are pre-owned. New with Tags (NWT) and New with no Tags (NWNT) means we have purchased it from a buyer but it still may have subtle flaws (slight discoloration, light pilling, light marks on back of shoes etc). If we find it to be a major flaw it will be mentioned in listing.